Refund policy
We want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.
30-Day Money-Back Guarantee
All eligible purchases are backed by our 30-day money-back guarantee. You have 30 calendar days from the date you receive your item to request a return and refund. To qualify for this guarantee:
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Items must be unused, unworn (if applicable), and in the same condition that you received them.
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Items must be in their original packaging.
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Proof of purchase (order number, receipt, or invoice) is required.
The Return Process
To initiate a return under our 30-day guarantee, follow these steps:
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Contact our customer support team at [Insert Email Address] with your order number and reason for return.
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Once your return is approved, we will provide you with a Return Merchandise Authorization (RMA) and shipping instructions.
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Securely pack your item in its original packaging and ship it to the address provided.
Shipping Costs
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If the return is due to our error (e.g., you received a defective or incorrect item), we will cover the return shipping costs.
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For standard change-of-mind returns, the customer is responsible for paying their own shipping costs. Shipping costs are non-refundable.
Refunds
Once we receive and inspect your item, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days (typically 5–10 business days).